Information Technologies recommends using a supported e-mail client to access your mail or using Outlook Online from your browser. Important: Support for App passwords is ending in Mid 2021 by Microsoft. If you need to use an application not listed here, you may need to use an App password. You will be prompted for your token after logging in. If you are using Outlook in your browser, simply log in normally. If you are using an older version of Windows 10, please upgrade to the latest version.
Quit Windows 10 Mail and re-open it to be prompted for a login screen. If you are using an older version of Outlook, please upgrade to the latest version for your computer. Read more about creating a new Outlook profile. This refreshes Outlook and re-downloads all your mail, calendar, and to-do items. Important: An easy way to resolve issues with authentication in Outlook after enabling MFA is to create a new profile. If you run into issues, try quitting Outlook and re-opening it to be prompted for a login screen. Outlook doesn't need any additional steps. The following e-mail clients are supported. Refer to the instructions at the top of the page on how to add a phone number.
Important: If you have not set up a backup phone number, press "+ Add Method" and enroll a phone number. For more information, please visit Back up and recover accounts with the Microsoft Authenticator app. A personal Microsoft account is required for this step. The authenticator is now set up and ready to use.Įnable the "Backup" option in the Authenticator app in case you lose or change your phone. Press "Next" after approving the notification. You will be prompted to approve a sign in on your phone.Ĭheck your phone for an approval request. The scan was successful when you see number show up in your Microsoft Authenticator app underneath your e-mail address. This will give you a code and URL to enter into your Microsoft Authenticator app.
Note: If you are setting up the Microsoft Authenticator on the same device as the QR code, or if you denied access to your phone's camera, select "Can't scan image?". Using the Microsoft Authenticator app on your phone, point your phone's camera at the QR code shown. Select "Next" to confirm you have the Microsoft Authenticator app.įollow the instructions to allow notifications, and adding an account. If you need to get to the MFA set up screen again, click here. When you begin enrolment, you will be prompted for more information required. The Microsoft Authenticator is available for iPhone, iPad, Android phones and tablets, and Windows phones.ĭownload the Microsoft Authenticator for your device
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